How Medentic connected qualified electronic signatures to regulated dental workflows

Regulated healthcare workflows

Medentic is a dental clinic management SaaS used in workflows where clinical operations, patient records, and regulated submissions need to move together. Adding qualified electronic signatures to that environment required more than a simple signing button.

Dentists needed a practical way to use hardware QES devices from their day-to-day product flow while still meeting the expectations of national healthcare platforms such as HIS.bg and NHIF.bg.

A unified signing layer

We built Medentic's signing infrastructure around a unified layer that connects hardware QES devices, desktop software, and regulated healthcare submissions into one workable production flow.

We kept provider-specific, device-specific, and desktop-bridge complexity outside the main product surface. The SaaS product could request a regulated signature through one integration path while the signing layer handled the local device and execution details.

Desktop-connected QES

The implementation connected browser-based product flows with desktop software that can reach local qualified-signature devices. This made QES signing usable in real clinical workflows without asking the product team to build and maintain separate paths for every device or provider.

Production outcomes

Desktop-connected QES signing for regulated healthcare workflows

Secure submissions to HIS.bg and NHIF.bg through one cloud-connected signing layer